Privacy Policy

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Last Modified: 06/06/2025

Introduction

Wink (“Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this privacy policy. This document explains the types of information we may collect when you use our trading bot on Telegram (the “Bot”) and our website located at https://wink-trading.com (the “Website”), collectively referred to as the “Services”.

This privacy policy is part of our Terms of Use. Please read it carefully to understand how we handle your information and your rights regarding it. By using our Services, you agree to the terms of this privacy policy. If you do not agree, please do not use our Services.

Scope of This Policy

This privacy policy applies to information we collect:

  • Through the Bot and Website.
  • In emails, texts, and other communications between you and the Services.
  • Through mobile and desktop applications that link to this policy.
  • When you interact with our advertising and content on third-party websites linked to our Services.
  • Any other direct or indirect interactions related to our Services.


This policy does not apply to information collected:

  • Offline or through any means not directly related to the Services.
  • By third parties that may link to or be accessible from our Services.


Children Under the Age of 18

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from anyone under 18.
If we discover that personal information from a child under 16 has been collected, we will promptly delete that information.
If you believe we might have such information, please contact us at privacy@wink.com.

Information We Collect and How We Collect It

We may collect various types of information from and about users of our Services, including:

  • Personal Identifiers: Your Telegram username, wallet addresses, and transaction history.
  • Device Information: IP address, browser type, operating system, and other technical details.
  • Usage Data: Transaction types, timestamps, and order details.
  • Location Data: When you enable location features, we may collect geolocation data.
  • Cookies and Tracking Technologies: To enhance your experience and analyze usage patterns.


How We Collect Information:

  • Directly from You: When you interact with the Bot or Website, such as creating a wallet or performing a transaction.
  • Automatically: Through cookies, beacons, or other tracking technologies when you use our Services.
  • From Third Parties: For example, analytics providers or partners who help us improve our Services.


GDPR Compliance

If you are located in the European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). These include:

Your Data Rights:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You have the right to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data.
  • Right to Restrict Processing: You can request that we limit how your data is processed.
  • Right to Data Portability: You can request that we transfer your data to another service provider.
  • Right to Object: You can object to certain types of data processing.
  • Right to Withdraw Consent: You can withdraw your consent at any time if data processing is based on consent.


Exercising Your Rights:

To exercise any of these rights, please contact us at privacy@wink.com.
We will respond to your request within one month as required by GDPR.

Legal Bases for Processing:

We process your data based on:

  • Performance of a Contract: To provide the Services you requested.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our Services, ensure security, and prevent fraud.
  • Consent: Where you have explicitly agreed to data collection or processing.


How We Use Your Information

We may use the collected information to:

  • Provide and maintain the Services.
  • Improve performance and functionality.
  • Enhance security and fraud prevention.
  • Communicate updates and support.
  • Analyze usage to optimize features.
  • Deliver personalized content and advertisements.
  • Comply with legal obligations.


We do not sell your personal information to third parties.

Data Security

We implement industry-standard measures to protect your personal information. However, data transmission over the internet is not entirely secure. You are responsible for maintaining the security of your wallet and private keys.
Wink does not store or control your private keys — keep them safe.

Data Retention:

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

International Data Transfers:

Your data may be stored or processed outside the EEA. We ensure that adequate safeguards are in place to protect your data in compliance with GDPR.

Cookies and Tracking Technologies

We use cookies to:

  • Enhance your user experience.
  • Analyze traffic and usage.
  • Remember your preferences.


You can control cookies through your browser settings, but disabling them may affect functionality.

Your Choices About Cookies:

  • Accept All Cookies: Recommended for the best experience.
  • Disable Non-Essential Cookies: You may limit data collection.
  • Do Not Track (DNT): Currently, our systems do not respond to DNT signals.


Your Responsibilities

  • Safeguard your private keys and wallet information.
  • Use strong, unique passwords.
  • Only trade with funds you can afford to lose.
  • Verify token contracts before trading.
  • Lock your wallet when not actively trading.


Updates to This Policy

We may update this policy periodically. If significant changes are made, we will notify you via the Website or Bot. Please review the policy regularly for updates.
Continued use of the Services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions or wish to exercise your data rights, contact us on X: https://x.com/WinkTradingBot